Privacy Policy for Peoples' Urban Co-operative Bank LTD.

Effective Date: 01-07-2024

Welcome to People's Urban Co-operative Bank LTD ("we", "our", "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our website.

Information We Collect

We may collect and process the following types of personal information:

1. Personal Identification Information:
   Name, address, email address, phone number, and other similar contact information.
2. Technical Information:
   IP address, browser type, and operating system.
3. Usage Information:
   Information about how you use our website.

How We Use Your Information

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our website.
• Communicate with you, including responding to inquiries and sending notifications.
• Ensure the security and integrity of our systems.

Security of Your Information

• We use SSL/TLS encryption to protect the transmission of your information.
• Only authorized personnel have access to your personal information.
• We regularly monitor our systems for potential vulnerabilities and attacks.
• We limit the collection and retention of personal information to what is necessary for our purposes.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers to help us operate our website.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Your Privacy Rights

You have the following rights regarding your personal data:

• The right to access and receive a copy of your personal data.
• The right to rectify any incorrect or incomplete personal data.
• The right to request the erasure of your personal data.
• The right to restrict the processing of your personal data.
• The right to object to the processing of your personal data.
• The right to data portability.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

No Transactions or Account Management

Please note that this website is for informational purposes only. We do not process transactions or manage customer accounts through this website. For banking transactions and account management, please visit one of our branches or use our designated online banking platforms.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Peoples' Urban Co-operative Bank LTD.
Head Office
Main Road, East Fort Gate, Thrippunithura Main Road, SH15, Thrippunithura, Kochi, Kerala 682301
Email: peoples@pucbank.com
Phone: 8714600230,04842783446